AAA Hudson Valley NY Disappointing

AAA Hudson Valley Travel agents No Help. Three attempts to call “my” AAA Local which is nearly 90 miles away which is so inconvenient. All three times I tried to make an appointment to ask questions and hopefully book a trip to Portugal, Spain and Morroco. And rent a car and find a guide. One call was never returned and the final agent loudly and gruffly said No-one Goes To Europe In January. Duh like I’m some kind of idiot. Needless to say I said little and hung up on her. Something I would never do. I was the Reservation Manager at the Hotel Pierre. I know service. I still need help But I no longer want to go to the Hudson Valley AAA Office as they are less than helpful My father was a proud member for 50 years and I’m a member for over 25 years. This can’t be the AAA I remember from the good ole days. Please advise.