Disappointed in Home Depot's Customer Service & Corporate Office

I’m very disappointed in HomeDepot I worked for you from 1996 to 2019 never would I have imagined that customer service would become unimportant, I bleed orange customer service was priority when I worked there I did multiple jobs for this company I ran the front end so I was a front end supervisor service desk supervisor ran bookkeeping did scheduling you name it I did it worked everywhere from front to back opened multiple stores in Louisville and Kentucky and Indianapolis Indiana Seymour Indiana and Customer service was our priority number one I cannot tell you how disappointed I was today when I called to find out when my delivery was going to be delivered I have always stay true to Home Depot bought from them nowhere else but after today I believe I will have to start looking at Lowe’s tractor supply other places that I can get the things I need to call and ask approximate time within a couple hours would’ve been fine but no I am told that my delivery was scheduled from 6 AM to 8 PM that is not customer service that is a benefit to the store not to the customer that trapped me at home for the entire day I absolutely am most disappointed I have one more delivery scheduled for Monday and this will be the last time I ever buy anything from Home Depot your customer service sucks that’s why you weeded out all of us old people because we were brought up under Bernie and Arthur’s ways change is not always good I don’t know how your profits are anymore because I got rid of all my stock But I can tell you if this continues you guys are gonna be in a world of hurt very very disappointed 22 years I work for this company and never have I’ve been so disappointed.