Shaw's Return Policy

[coh-admin]

Went to Shaw’s in Hudson, MA today to get a roast for Christmas - $5.99/lb special. I did not see the fine print that a $25.00 purphase before the roast was required. Since this was our last stop of the day we only had a few Items. Bought the roast and a few items, thought the total was high, asked the cashier if it took off for the roast and he said yes. Walking out of the store at 11:14am I see that I was charged $8.99/lb. Walked right back in to the “In” door and went the the service desk. Amanda told me I needed a $25.00 purchase to get that price. I told her I wanted to return the roast. She said she would get the manager. I waited 15 minutes for her to show up. I reviewed the POSTED return policy - cash/debit with receipt - no problem, no exclusions listed. Amanda tells me the manager will not allow a return of the roast - manager still hasn’t come to the service desk. Manager finally shows up - I was hot after waiting 15 minutes and says that there are “no returns on perishables” (not posted) and that she didn’t know I was waiting for her. Said I had to buy $15.00 more items to get the savings - The savings was $14.00. I am done with this place. Have shopped here for 30 years, through Victory then Hannaford and now Shaw’s. Never have sale items in stock and just rude. Register receipt was at 11:13am, I waiting 15 minutes for manager to come to the desk, left store at 11:35. Last time for me.