Lying about the reasons for their rate hikes. My rates in 1 yr have gone up over 70% for basic liability with no change to my driving record, situation, or any other factor under my control. When asked they keep giving me the same boilerplate lie that corporate has handed their agents “costs of parts, labor, and vehicles.” Parts labor and vehicles have not gone up over 70%, or even half that since before covid until now 2024. But what HAS increased is the lawsuits they are suffering and their profit margin- that’s right they are losing lawsuits in the millions of dollars and still increasing profits in 30-50% range, year over year. They used to be the cheapest insurerer, and they are still among the cheaper ones, but now there is a lot less to recommend them. And I will not stand a business partner lying to me so blatantly.