Sears Poor Customer Service

Customer Experience
1

Sears, Ordered Refrigerator not Received, and No Help From Anyone. I ordered a Replacement Refrigerator with a Sears Agent on October 16, 2024. Delivery set up twice, only to later find out that the Refrigerator is delayed from the Manufacturer. No one can give you an estimated delivery date. Customer service is terrible. They repeat the same instruction whenever you call. You are promised a supervisor call back, which has never occurred once, in the dozens of times I’ve tried to get a resolution.