I am complaining about your “rewards program” which appears to be a SCAM. I signed up for the rewards program some years ago and last month discovered I had enough points to get a free pizza. I ordered the pizza by telephone and when I went to the Decorah, Iowa store to pick it up I was informed that the only way rewards can be used is thru online orders. I paid for that pizza. Today, I was in Decorah again so tried to order a pizza online and use the rewards to pay for it. I was able to log in and fill out an order but there was no option to use my rewards to pay for it. I called the customer service number and was told to discuss it with the store. I did not place the order online but phoned it in and discussed the issue with the person at the store. She said she would figure out how to do it when I got there to pick up the order. When I got there, the lady explained that there was no way for her to do that as it has to be done online. Appears to be a total SCAM